We’ve got you covered.
We’re living in the real world, so our official warranty was written by lawyers and can be found below. That said, we stand behind every product we make – literally when we’re out fishing and figuratively when it comes to ensuring your satisfaction. If you’re not happy with your purchase please contact us.
RMI Outdoors, Inc. (ProControll®) Limited Warranty
This limited warranty is provided by RMI Outdoors, Inc. (herein known as RMI) to the original consumer purchaser of our Pro Controll products. This limited warranty is not transferable to any other party. RMI will, at its option, repair or replace any part(s) of the product which RMI may find to be defective within one (1) year of purchase. RMI will pay the shipping charge to the purchaser for any part(s) shipped by RMI. For warranty repair or replacement, the purchaser must provide dated proof of purchase and notify RMI of the request for warranty service. The purchaser will notify RMI by email at info@rmioutdoorskc.com or by phone at 913-721-9800 for warranty service. RMI will attempt to provide the parts needed. If the product is to be returned, the purchaser will be provided a Return Merchandise Authorization (RMA) number, which will be included with any return for warranty service and shipped to the provided address at the purchaser’s expense. The purchaser must use reasonable care in the maintenance and operation of the product in accordance with this manual. Failure to follow the instructions in the manual will void the warranty. This warranty covers defects in the material or quality of the Pro Controll product. This warranty does not cover failure that results from misuse, improper installation, accident, abuse, neglect, modification, or improper maintenance. There is no other express warranty. Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of purchase. This warranty does not cover costs of installation or repair by service centers or marine repair facilities. This is the exclusive remedy, and any liability for any incidental or consequential damages or expenses whatsoever is excluded. Some states do not allow limitations on how long an implied warranty lasts, or do not allow exclusion or limitation of incidental or consequential damages; the above limitations may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.